Kimberly Abram, et al. Missouri Cases

TitleMax of Missouri, Inc. appealed the circuit court's denial of its motion to compel arbitration against Kimberly Abram and other plaintiffs, who had entered into loan agreements containing arbitration provisions. The plaintiffs had attempted to initiate arbitration with the American Arbitration Association (AAA), but the AAA declined to administer their claims due to TitleMax's non-compliance with its consumer rules. The appellate court affirmed the circuit court's judgment, holding that AAA Rule R-1(d) authorized the plaintiffs to submit their disputes to the circuit court after the AAA declined to administer the arbitrations.