A legal file was established for this hearing which consisted of the following documents, to wit: Claim for Compensation filed by the Claimant with the Division; Answer to Claim for Compensation filed by the Employer with the Division; Request for Hardship Hearing filed by the Claimant with the Division.
The Claimant, Charlotte Stone, is 52 years of age, having been born on January 18, 1954. On October 2, 2000, Claimant accepted employment with Dixon Nursing Home \& Rehabilitation LC. Claimant worked as a Certified Nurses Aid (CNA) and a Registered Nurses Aid (RNA) from the period of October 24, 2000, through May 30, 2005. Her job duties included, but were not limited to, lifting and transferring an average of 30 patients twice a day for meals, transferring and/or otherwise lifting patients for showering, restroom use, and exercise. Claimant also had to turn bedfast patients at least twice a day and exercise their arms and legs.
Claimant testified that during late December 2005 she began to develop persistent bilateral shoulder pain. In April 2005, Claimant was assisting a resident and felt a pop in her right shoulder. She continued to work because her pain was manageable. On April 6, 2005, she was seen by Dr. Sugarbaker with complaints of bilateral shoulder pain. Dr. Sugarbaker prescribed Lidoderm patches for both shoulders and upper arms, and Darvocet for general pain.
On May 30, 2005, Claimant was lifting a patient from a bath when she felt a "pop" in her left shoulder. Claimant experienced immediate pain and some numbness. She took Tylenol and finished her shift. While at home after that workday, Claimant's pain and numbness continued; so she continued to take Tylenol through the night.
On June 1, 2005, Claimant called the Employer to report that her shoulder continued to hurt from the incident of May 30, 2005. Claimant reported to supervisory personnel what occurred on May 30, 2005, and the fact that her shoulder was in a considerable amount of pain which would prevent her from working on June 1, 2005. She was not offered any medical treatment by Employer at that time. On June 1, 2005, Claimant made an appointment with Benny Thomas, D.O. for that day. She was seen by Dr. Thomas with complaints of left arm pain shooting down into the forearm and down her back. Dr. Thomas suggested an x-ray of the left shoulder and scheduled an MRI for June 3,
2005.
On June 3, 2005, Claimant was seen by Dr. Sugarbaker for a follow-up visit for her bilateral shoulder pain and to refill her pain medication. Claimant had a follow-up appointment with Dr. Sugarbaker on June 9, 2005, to discuss the MRI results. The MRI of June 7, 2005, indicated a left shoulder tear of the distal rotator cuff tendon anteriorly. At that time, Dr. Sugarbaker requested that Claimant consult with an orthopedic surgeon, Dr. Weissfeld.
Claimant testified that she notified the Employer about her injury on June 10, 2005, and June 16, 2005, and filed her written report of injury on June 24, 2005, and the Employer did not offer any treatment.
On June 28, 2005, Claimant had a follow-up appointment with Dr. Sugarbaker. At that time she complained of her arm pain being worse. The pain in the left shoulder was increasing, and the pain in her right shoulder was stable. An MRI on July 20, 2005, indicated a right shoulder rotator cuff tear through the rotator cuff interval region with both supraspinatus and subscapularis tendon involvement.
On August 8, 2005, Claimant had a consultation with Dr. Weissfeld. Dr. Weissfeld's medical records, admitted into evidence, indicate that during that appointment the MRI results and treatment options and recommendations were discussed. Dr. Weissfeld's recommendation for the Claimant was to try cortico steroid injections on the right shoulder to see if Claimant could achieve pain relief and surgical intervention for the left shoulder. Dr. Weissfeld's records indicate his recommendations and the fact that those recommendations were forwarded to Dr. Stephen Sugarbaker and the Employer.
Claimant continued to have follow-up appointments with Dr. Sugarbaker monthly from September 26, 2005 to February 27, 2006, for checkups and pain medication refills. Claimant has not received any medical treatment from the Employer or Insurer.
Claimant remained in off-work status, per Dr. Sugarbaker and Dr. Weissfeld's recommendations, from June 1, 2005, to August 1, 2006. Claimant attempted to obtain a light- duty schedule with the Employer; but was told that there was no light-duty work available.
Dr. Steven Weissfeld testified on behalf of Claimant by deposition. Dr. Weissfeld testified that he is a boardcertified orthopedic surgeon. He testified that he first examined the Claimant on August 8, 2005. Dr. Weissfeld reported that the Claimant indicated she had two separate injuries, one involving the right shoulder and one involving the left shoulder. Claimant's history was that the left shoulder was significantly worse than the right shoulder for pain. Claimant reported to Dr. Weissfeld that the left shoulder had night pain which the doctor indicated was significant for a finding of rotator cuff injury.
Dr. Weissfeld testified that the Claimant reported she was placed in off-work status by Dr. Sugarbaker since the
date of the Claimant's second injury on May 30, 2005. Dr. Weissfeld testified that an MRI of the Claimant's left shoulder was administered on June 7, 2005, and that it was reported as abnormal.
Dr. Weissfeld further testified that an MRI was performed on the Claimant's right shoulder on July 20, 2005; and it also was reported abnormal. Dr. Weissfeld testified that the Claimant's history was that she performed activities at work -- helping patients move to bed, helping them in and out of the showers, helping them to dress, and other activities of daily living. Dr. Weissfeld testified that the Claimant reported feeling "popping" symptoms from time to time in her shoulders.
Dr. Weissfeld testified that the Claimant's right-shoulder symptoms showed a limited range of motion with moderate subacromial impingement. Dr. Weissfeld testified that, in his opinion, the Claimant's right shoulder rotator cuff was catching underneath the acromion bone and underneath the acromioclavicular joint known as the AC joint.
Dr. Weissfeld testified that, as to the Claimant's left-shoulder symptoms, that the range of motion was more restricted in the left than on the right, and that the Claimant had tenderness over the anterior front part of the shoulder joint with moderate impingement within the shoulder; muscle strength was weaker on the left than on the right.
The results of the MRI showed a tear of the supraspinatus tendon of the rotator cuff in the interval area. The MRI also showed some involvement of the subscapularis area with significant osteoarthritis in the area of the AC joint where the clavicular bone runs into the acromion. Dr. Weissfeld further testified that the MRI showed that there were spurs impinging on the supraspinatus which were irritating and eventually tearing the other rotator cuff.
Dr. Weissfeld testified that the MRI results of the left shoulder showed a tear of the rotator cuff involving the supraspinatus tendon and that the tendon appeared to have pulled away from the normal bone of attachment.
Dr. Weissfeld testified that the longer that the Claimant went without treatment for this medical condition, particularly on the left shoulder, the worse the symptoms would become.
Dr. Weissfeld testified that, in his opinion, Claimant suffered from bilateral shoulder pain secondary to rotator cuff strains with probable tears with subacromial impingement syndrome of both shoulders and primary osteoarthritis of both shoulders at the AC joints. Dr. Weissfeld testified that his plan of treatment was to administer cortico steroid injections to the right shoulder since it was demonstrating less pain symptoms than the left. The plan of treatment for the left was to perform surgery on the shoulder to repair the damage from the rotator cuff tear. Dr. Weissfeld continued to opine during his testimony, including cross-examination, that he recommended surgery to the left shoulder with physical therapy and an injection for the right shoulder.
Dr. Weissfeld admitted that it was his opinion that the Claimant's rotator cuff tears on the left and the right shoulders were both work related, and that he based that opinion on the Claimant's use pattern of upper extremity
motions of pushing, pulling, lifting, and placing stress and strain on each of the Claimant's shoulders. Dr. Weissfeld further testified that, in his opinion, the work activities performed by the Claimant were substantially causative to impingement syndrome and also tears to the rotator cuffs. Dr. Weissfeld further testified that, in his opinion, the workrelated activities carried on by the Claimant were the prevailing factor in causing the current need for treatment of the Claimant.
Susan C. Williamson testified on behalf of the Employer. Ms. Williamson testified that she was employed by the Employer as the facility manager where the Claimant's alleged injuries occurred. Ms. Williamson indicated there were approximately 50 employees which she supervised. Ms. Williamson testified concerning orientation of new employees. She testified that the orientation program was dependent on which department the worker would be working. She also testified that in this particular claim the Claimant was working in the nursing department; therefore, she would have received two days of training in Lebanon, Missouri, to obtain a certified nurses aide (CNA) training certificate. Ms. Williamson testified that she did not recall attending the Claimant's orientation, but that there was normally a four-hour in-house orientation for new employees where the subject of workers' compensation and insurance benefits were discussed with new employees. Ms. Williamson testified that the Employer posted signs in each facility which explained and set out the rights and requirements of employees who were injured in the workplace.
Mrs. Williamson testified that she was notified on June 01, 2005, by a telephone call from the Claimant that Claimant was having trouble with her shoulder. She stated that the Claimant told her that she needed a few days because she was unable to move in bed. Ms. Williamson testified that the Claimant denied that her condition was work related. Ms. Williamson further testified that, if an employee calls in to say that they would not be working because of a work-related injury, that there should be a note made as to the purpose of the call, and that there was no such notation with regard to Claimant's telephone call of June 01, 2005. Ms. Williamson further testified that the Claimant advised her that she would not be able to work until June 06, 2005, because she was scheduled to have an MRI performed on her shoulder. Ms. Williamson testified that on June 4, 2005, the Claimant contacted the Employer and spoke with Stephanie King, one of the staff employees, to advise that her MRI was postponed until June 7, 2005. Ms. Williamson further testified that on June 10, 2005, the Claimant contacted the Employer to advise that she had a rotator cuff tear and that she could not come into work. Ms. Williamson testified that she gave the Claimant the necessary paperwork for family medical leave act (FMLA) time off for a nonwork-related medical condition. Ms. Williamson further testified that the Claimant made no mention on June 10, 2005, of her shoulder conditions being related to anything that happened at work.
Ms. Williamson testified that on June 16, 2005, the Claimant met with an Employer staff person named
Shannon to discuss short-term disability, and that, when the Claimant told the Employer that her medical condition was work related, she was told that she could not claim that the condition was work related and still collect short-term disability. Ms. Williamson testified that the next time the Claimant had contact with the Employer was June 20, 2005. Ms. Williamson testified that she told the Claimant she could not claim both work-related injury and short-term disability and that the Claimant had to decide which caused the medical condition. Ms. Williamson testified that the Claimant then returned to the Employer on June 24, 2005, to fill out papers concerning the incident of May 30, 2006, and that the Claimant continued to state that the medical condition of her shoulders was caused by work-related incidents.
Ms. Williamson testified that, after she reported the injury to the insurance company for the Employer, she had no further involvement in the Claimant's injury claim. Ms. Williamson denied that she ever recommended or told the insurer that the Claimant's claim should be denied. Ms. Williamson testified that she does not recall the Claimant requesting light duty, although she was aware of the Claimant's restrictions.
On cross-examination Ms. Williamson admitted that Employer's Exhibit 4 was created as part of an insurance packet to be sent to the insurance company after the Claimant continued to indicate that her condition was work related. Ms. Williamson admitted that she does not recall any specific orientation of the Claimant with regard to rights and responsibilities of injured workers. Ms. Williamson further admitted that, as far as she knew, the job description to which Claimant testified was accurate and that Ms. Williamson was not aware of how many patients were transferred by the Claimant each day in the normal course of her duties. Ms. Williamson further admitted on cross-examination that she never attempted to contact the Claimant with regard to whether the Employer's insurer had contacted the Claimant or provided treatment.