- Fifty-two year old Paula Johnson dropped out of school after the ninth grade to get married. When she was in school she made Ds and Fs. She did not attain a GED. She had no formal vocational training. She has worked as a hotel maid, a machine operator, a cashier, and a stock clerk. At one point she worked for PenMac and was assigned to Banta Foods. She left that job after she injured her right arm lifting a trash container. She filed a claim for workers' compensation for a 1990 work injury due to carpal tunnel syndrome while employed by PenMac. Claimant underwent a carpal tunnel release. She received a lump sum to settle all issues related to that claim, but no specific degree of disability was set forth in the settlement document (Ex. 22).
- Claimant has a history of thoracic outlet syndrome with thoracic rib resection on the right, preexisting degenerative disc disease in the lumbar spine with some radiculopathy and chronic pain, and mild hypertension. The back condition is not amenable to surgery. Claimant applied for and obtained Social Security Disability in 1994, after which she never again worked full time. She has received Social Security Disability continuously through the date of the hearing in this case.
- In July 2001 Claimant was hired as a door greeter at Wal-Mart Associates, Inc. She specifically requested part-time work because she did not believe she could physically handle more than that. Phillip Eldred, Claimant's vocational expert, explained that Social Security allows disabled individuals to work some hours and still maintain their benefits.
- Claimant's job duties as a greeter included cleaning, pushing, and pulling shopping carts, cleaning the immediate work area, scanning bar codes on products that were returned, reading product codes on merchandise when an anti-theft alarm was activated, and lifting merchandise. The job required basic reading and writing and some physical stamina.
- A number of the full-time greeters are senior citizens in their mid to late 70s and 80s. Claimant knew at least one greeter in the Camdenton store that sat in a wheelchair. Another greeter used sign language or an electronic device to greet customers. But Claimant testified that, even if Wal-Mart had allowed her to sit, she did not believe she could have worked full time. This substantiates the testimony of Judy White, Wal-Mart's personnel director, who said that Claimant worked without accommodations in performing her part-time job.
- Wal-Mart originally hired Claimant to work three eight-hour shifts per week. She subsequently requested and received a reduction in her hours. At the time of her last work accident, Claimant was working 16 hours per week. Claimant said she reduced her hours because the three-day work schedule was too strenuous, even though she still worked two days consecutively. Asked why she went to work in the first place, Claimant explained that she needed the income and the insurance.
- According to Personnel Director Judy White, Claimant expressed the desire to work only part time due to back problems, but to Ms. White's knowledge, Claimant missed no work due to those back problems. Claimant received satisfactory work evaluations. And, Claimant reduced her work hours from 24 to 16 hours per week because she was watching her father who was gravely ill and not because she was having difficulty performing her work. Nancy Baez, Assistant Manager at the Osage Beach Wal-Mart, confirmed that Claimant's father had been ill and Claimant was providing care for him, including bathing, shaving, and lifting him.
- On the morning of March 29, 2003, while working as a greeter at Wal-Mart, Claimant injured her neck and left shoulder when she attempted to pull apart some shopping carts that had become stuck together. She underwent an open subacrominal decompression with subacromial bursectomy for treatment of her left shoulder on June 23, 2003. The surgeon anticipated that Claimant would continue to have problems with bicep tendonitis. Claimant also underwent an anterior cervical diskectomy with anterior cervical arthodesis on June 17, 2005.