Ms. Brandt returned to work at Cardinal Scale after her accident. The company assigned her to several different departments. She started in the punch press building. The company then moved Ms. Brandt to a building that had no heat, and then transferred her to a department in which the parts weighed too much for her given that she was functionally one-handed. The
employer then transferred Ms. Brandt to another building where she filled orders for other departments. She resigned because she could not perform her job physically. She left work at Cardinal Scale in either June or July of 2006. This was during the period of time in which Dr. Silverberg was attempting to save her long and ring fingers. She tried to keep her fingers as long as she did because she acted on medical advice that she would eventually regain the full use of her hand.
Ms. Brandt then obtained a job at a grocery store in Joplin. She only worked there one day because there were too many jobs that she could not do and the company let her go. She has worked nowhere since then. Subsequent to being terminated from the grocery store position, Ms. Brandt has looked for jobs, such as housekeeping, grocery stores and similar positions. She has submitted applications for employment, but has not been offered opportunity for any interviews.
On June 15, 2006, Ms. Brandt applied for vocational placement assistance with the Missouri Division of Vocational Rehabilitation. Three different vocational placement counselors affiliated with the Division concluded that she had significant obstacles in any return to employment. Those counselors were located in Joplin, Mt. Vernon and Jefferson City respectively. The Mt. Vernon counselor, also affiliated with the University of Missouri Rehabilitation Center, worked with Ms. Brandt in Joplin.
The counselors did not refer Ms. Brandt to any vocational training programs. They did not refer her for attendance at Missouri Southern State University. At her own cost and expense, Ms. Brandt attended one and half ( $11 / 2$ ) semesters at Missouri Southern State University.
The Division eventually referred Ms. Brandt to the Missouri Rehabilitation Center for vocational evaluation services. The counselor from this center noted the following barriers to employment opportunities: bipolar II disorder; severe crush injury to the left hand and fingers; limited lifting, pushing, pulling, carrying and gripping; limited use of the left hand; impulse control; mood swings; depression/anxiety/panic attacks; limited judgment, decision making and problem solving skills; irritability and anger control; interpersonal and social skills; attention and concentration; poor attendance; history of substance abuse; substantial legal history; limited physically appropriate transferable work skills; medication non-compliant; and history of suicide attempts.
The vocational counselor from the Missouri Rehabilitation Center found these vocational strengths: a GED equivalency certification; some post secondary education; motivation to obtain employment; reporting a strong support system; self-reported maintenance of sobriety; transportation; good grooming and hygiene; a hard worker; and participating in counseling with pastor.
The Joplin office of the Division referred Ms. Brandt to a psychologist named Robert Whitten in Joplin for an assessment of her potential to complete a vocational program. He evaluated Ms. Brandt on August 16, 2006. He arrived at the following diagnostic impression: Axis I - attention deficit/hyperactivity disorder combined type; major depression and partial remission with possible history of bipolar disorder earlier; panic disorder with agoraphobia now controlled by medication; and likely generalized anxiety disorder; Axis II - histrionic traits seen; Axis III - injury to left hand with surgical repair; Axis IV - education problems; and Axis V - a
current GAF of 45 which indicates a serious impairment in aspects of cognitive, school, emotional and occupational functional.
Dr. Whitten measured these findings upon Ms. Brandt's abilities. Ms. Brandt's verbalized IQ was 79. Her performance IQ was 80. Her full scale IQ was 78. Her verbal comprehension index was 84 . Her perceptual organization index was 85 . These scores show that she has not been able to develop either verbal or nonverbal and visual based skills beyond the lowest threshold of low average. Her two index scores reached a more centrally low average level. The verbal IQ was lowered a great deal due to her serious difficulty with oral memory and number concentration ability on both arithmetic and digit span. Her weak information score was also strongly suggestive of both limited education and poor memory for facts that she has learned in the past.
Although Ms. Brandt reached an average score on picture completion, her lapses of attention were seen in several subtests. Ms. Brandt's scores on the Woodcock-Johnson test of achievement revised indicated a grade norm of 9.5 . This was the limit of her formal education. Her overall level of developed learning ability did not suggest a presence of one or more learning disabilities. The scores were what Dr. Whitten called "solidly average." He did state that she was deficient in specific operations in math calculations. She would make computation errors even when understanding the basic operations. She did not consolidate memory full knowledge of fractional operations and had no visible knowledge of pre-algebra signed numbers. Her spelling was far below grade level. This was also true of her grammar use and use of irregular word forms. He did not consider her to be a candidate for post high school education like college.
The vocational counselor at the Joplin office of the Division made the following findings:
Client's mental illness impedes her ability to think rationally and make decisions that represent her own best interests. She also experiences difficulty with attention/concentration and impulsivity, having recently quit her job as a result. In regard to her crush injury involving the left hand, she can no longer perform her job duties as a waitress, punch press operator, or other packing and production duties since those positions require the simultaneous use of both upper extremities.
That same counselor considered vocational assistance to be worthwhile.
A vocational evaluation will prove beneficial in quantifying client's strength, weaknesses, interests, and abilities as they relate to defining an appropriate vocational goal. Possible training in a more suitable occupational or job placement services are anticipated.
Ms. Brandt eventually moved to Versailles because she divorced her husband and she transferred her case file to the Jefferson City office of the Division. Her counselor classified her to have a "Most Significant Disability." This meant that she was seriously limited in three or more functional capacities. Her limitations included self direction, work tolerance, and interpersonal skills. The following is what the counselor had to say concerning self directions:
Due to the nature of [claimant's] bipolar disorder, PTSD, anorexia nervosa, and BIF, she has historically made inappropriate decisions, has difficulty following directions/instructions and staying on task. [Clt.] has had both rehabilitation and psychiatric hospitalization and will need cont. mental healthcare mgmt. and guidance to experience optimal vocational success. ${ }^{5}$
The counselor stated the following with respect to work tolerance:
Due to the nature of clt's three digit amputations on left hand due to severe crush injury w/ resulting fractures and devasicularization injuries to her small fingers, she cannot work in a physically demanding environment w/ out causing potential injury. clt. will need to work in an environment that offers flexibility in tasks, sedentary tasks, or accommodations for those tasks, she cannot perform. In addition, clt. due to Clt's BIF, bipolar disorder, PTSD, and anorexia nervosa, clt. cannot work in a high stress environment and will need to work in one w/ limited stressors in order to experience optimal vocational success.
The counselor had the following to say with respect to her work skills:
Due to the nature of clt's BIF, she has difficulty acquiring and maintaining information due to her overall intelligence. clt will need guidance and accommodations in a work setting that requires learning new tasks/skills and information, in order to experience optimal vocational success.
The counselor then had the following recommendations concerning Ms. Brandt's interpersonal skills:
Due to the nature of clt's BIF, bipolar disorder, PTSD, and anorexia nervosa, she has historically exhibited actions/behaviors that are distracting to others, making it difficult to establish appropriate relationships in a work setting. In addition, this type of behavior/affects makes it difficult for others to stay on task/maintain productivity, resulting in overall employee/employer dissatisfaction.
James England, CRC evaluated Ms. Brandt on November 4, 2009, at the referral of the Employer/Insurer. He agreed that at the time he evaluated Ms. Brandt, her lack of transferable skills and physical limitations left her in need of training in order to reenter the work force. He recommended that his office could assist her with training in order to reenter the work force.
Timothy Kaver from Mr. England's office started that procedure. He met with Ms. Brandt at her home in Versailles and recommended that she review the Occupational Handbook published by the United States Department of Labor. He told her to review the handbook and then to contact him to tell him in what jobs she was interested.
Mr. England had already asked Ms. Brandt her job interests during a Career Assessment
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[^0]: ${ }^{5}$ This text refers to a number of abbreviations. "PTSD" refers to post traumatic stress disorder. "BIF" refers to borderline intellectual function. "Clt" refers to claimant.
Inventory. An indicator called "General Interests Themes" had already reflected all of her interests to be in the average range. The highest scores were in the social and conventional fields. Under the indicator known as "Basic Interest Area Scales," she had high scores in areas such as protective service, animal service, medical service and religious activities. Under the "Occupational Scales," she had similar interests in fields that included x-ray technician, pharmacist, dental hygienist and chiropractor. Her "Educational Orientation" score reflected that her interests were for jobs which would require retraining of two years or less.
Mr. Kaver had this inventory when he interviewed Ms. Brandt. He, nonetheless, instructed her to read the Occupational Handbook. Ms. Brandt traveled to the library in Versailles and discovered that this library did not have the publication. She then traveled from her home in Versailles to Jefferson City. The library in Jefferson City had this handbook. She did not understand the book, became frustrated, and then called, according to her memory, Mr. Kaver on two occasions. Mr. Kaver interpreted one voicemail to mean that Ms. Brandt had quit the program.
Both Mr. England and Mr. Kaver were not aware of Ms. Brandt's attempts at retraining through the Missouri Division of Vocational Rehabilitation. Mr. England agreed with the Division's findings.
Vocational consultant, Wilbur Swearingin, CRC, was critical of the approach taken by Mr. England and Mr. Kaver for vocational assistance. He stated that it was not necessary to send Ms. Brandt to a library to read a book that she would likely have trouble comprehending, especially since Mr. England and Mr. Kaver already knew Ms. Brandt's vocational interests. He considered the exercise a mere pretext to "set her up to fail." He testified that a vocational counselor should have taken the information already available and then personally counseled Ms. Brandt about what options would be most viable.
Ms. Brandt attended one and a half semesters at Missouri Southern State University in Joplin. The Division of Vocational Rehabilitation did not approve any grants or assistance for her because, according to Ms. Brandt, her test scores were too low (this corresponds to Dr. Whitten's opinion). Ms. Brandt's second semester was the first one in which she attended academic classes. She reported to the Division counselor in Joplin that she had difficulties for two reasons. She mentioned a strained relationship with her husband. She also mentioned being overwhelmed with the course work.