William Palmer ("Claimant") is now 61 years of age and was 57 on the date of injury. Claimant has a 12th grade education, but was in Special Education classes throughout the majority of his schooling. Claimant received a high school diploma but spent his senior year in the COE program (Cooperative Occupation Education) where he received high school credit for working as a dishwasher at International House of Pancakes and at Chef Cafeteria in Columbia. Claimant's IQ testing runs from 64 to 82 with four of the six tests in the 60s.
Shortly after Claimant's graduation from high school, Claimant's father, a policeman for the City of Columbia, helped Claimant get hired by the City of Columbia ("Employer") as a Refuse Collector I. As a Refuse Collector I, Claimant would walk between residences or sometimes hop back on the trash truck to ride to the next stop and would pick up trash from residential curbsides and throw it into the trash truck. Claimant worked 38 years for Employer in this job except for a short period of time.
During a short period during this 38 year employment, Claimant worked as a Refuse Collector II. A Refuse Collector II drove the trash truck rather than picked up trash from the curbside and threw it into the truck. During this time, Claimant alternated between Refuse Collector I and Refuse Collector II. As a Refuse Collector II, he had to drive the truck, complete some hand written forms regarding the completed routes and status of special request pickups and check the truck for safety and maintenance. As a Refuse Collector II or driver, Claimant was responsible for the maintenance of the truck, but he would always ask for assistance from the mechanics regarding simple duties including checking the oil or hydraulic fluid. He would show the oil and hydraulic dipstick to the mechanics because he was not confident in his ability to read the dipsticks.
Claimant has never married and has lived in the same house for 61 years which he shared with his parents while they were living. He has a driver's license which he obtained when he was 22 and can drive within Columbia without problems. Claimant relies primarily on his right arm to drive. He has difficulty with directions and often has to stop to ask for help when driving to a new location. Claimant had to ask for directions several times on a trip to Branson, and had a friend meet him to show him how to get to his friend's house when he arrived in Branson. He does not type or use a computer. Claimant does not own a computer or cell phone; his phone at home is a landline.
On June 2, 2011, Claimant was riding on the back of the truck when the driver reversed and pinned Claimant between the truck and a pole. A lever on the truck pierced and crushed Claimant's left shoulder. An ambulance took him to the emergency room. Dr. Volgas performed surgery on Claimant's left arm that same day and debrided portions of the deltoid, biceps, and brachialis muscles. Dr. Volgas noted that Claimant lacerated his biceps and brachialis muscles and he did not expect them to return to function.
Following surgery, Dr. Volgas placed Claimant in an immobilizer until June 10, 2011, and then placed Claimant in a sling. Dr. Volgas prescribed physical therapy to preserve as much range of motion as possible. Physical therapy consisted of passive range of motion exercises and modalities such as ultrasound massage. During the 21 visits Dr. Volgas prescribed, Claimant experienced other medical problems including anemia, endoscopy and colonoscopy procedures to diagnose stomach problems, and a bitter taste in his mouth which eventually proved to be an infected tooth. Claimant experienced fatigue because of the anemia and missed 7 out of the 21 visits because of other medical tests or was too tired. Shortly after physical therapy ended, Claimant was diagnosed with a blood clot which required treatment. Dr. Volgas never criticized or counseled Claimant regarding his missing the physical therapy appointments, and Dr. Volgas discontinued physical therapy because he did not believe it would provide any additional benefit to Claimant. He was not concerned about building strength in the shoulder but only concerned about scar tissue build up which he noted to have begun to be apparent. Dr. Volgas had Claimant off work and released Claimant on August 10, 2011. He noted significant limitation in range of motion and opined that Claimant could do a sedentary job, but only if he uses his left arm directly in front of him. Dr. Volgas did not think Claimant could do repetitive work with his left arm even in front of his body.
Claimant testified that he did not return to work after his injury. Claimant testified that he uses his left arm as little as possible. He cannot raise his left arm all the way up, he has to lean