On January 12, 2015, Mr. Allen responded to a staff support on a different ward than the one he worked in and encountered a very large male client that was in crisis. The client had barricaded himself into his room with his bed pushed against his door. The nurse that was present directed Mr. Allen and other staff members to restrain the client. Approximately ten staff members pushed the door open and Mr. Allen was the first person in the room. The client immediately charged at him and Mr. Allen and another staff member each grabbed onto the client's arms. During the altercation, a different staff member grabbed Mr. Allen's legs, causing the client and another staff member to fall directly on top of Mr. Allen thereby forcefully shoving his head, neck, and shoulder into a brick column. Mr. Allen testified that client rooms are very small and the staff members are not equipped with protective gear, body armor, or helmets.
Mr. Allen went to the Callaway Community Hospital Emergency Room, where he was diagnosed with a contusion to the right temporal area. (Exhibit 2) Mr. Allen was instructed to follow up with his primary care physician in a week. Mr. Allen testified that he missed two days of work related to the January 12, 2015 accident. Mr. Allen did not see his primary care physician or schedule a follow-up appointment.
On February 1, 2015, Mr. Allen responded to a staff support involving the same large male client that charged him on January 12, 2015. This time, the client was tearing apart his mattress and trying to choke himself. When Mr. Allen entered the client's room to remove the mattress, the client clawed Mr. Allen's face and punched him several times on the right side of his head before Mr. Allen could get the client into restraints.
Mr. Allen received treatment the same day at the Callaway Community Hospital Emergency Room. He was diagnosed with contusions to his left face, mouth, and cheek. (Exhibit 2) Three days later, Mr. Allen was seen by Dr. Runde for both injuries. Regarding the January
12, 2015 injury, Dr. Runde noted pain on the right side of Mr. Allen's head and neck, a constant headache, an earache, difficulty hearing in the right ear, decreased memory, and concentration issues. Dr. Runde ordered an audiogram, which showed decreased hearing in the right ear. However, a follow-up audiogram showed normal hearing bilaterally. Dr. Runde diagnosed Mr. Allen with a head contusion, neck pain, and decreased hearing in the right ear. He also recommended a cervical spine x-ray and physical therapy to treat Mr. Allen's neck. (Exhibit 5)
With regard to the February 1, 2015 injury, Dr. Runde noted pain to the right side of Mr. Allen's head, neck, face, and right ear, mild photophobia, and decreased short-term memory. Dr. Runde diagnosed neck pain, headache possibly due to concussion, right shoulder pain, and facial abrasions. Dr. Runde recommended physical therapy to treat Mr. Allen's neck and right shoulder. Dr. Runde eventually ordered an MRI of Mr. Allen's right shoulder to evaluate the anterior serratus muscle and an electrodiagnostic study to rule out a long thoracic nerve injury. The MRI revealed suspected labral tears anteriorly and posteriorly with a paralabral cyst, tendinopathy with subacromial impingement of the supraspinatus and infraspinatus tendons, edema in the acromioclavicular joint, and edema along the serratus anterior in the lateral chest wall. Dr. Runde referred Mr. Allen to an orthopedic surgeon on March 20, 2015. (Exhibit 5)
While treating with Dr. Runde, Mr. Allen was also seen by Dr. Peeples for a neurologic evaluation and treatment. Dr. Peeples' records indicate that Mr. Allen continued to suffer from daily headaches, decreased concentration, decreased short-term memory, and right shoulder pain. Dr. Peeples' records further note that Mr. Allen's headaches were exacerbated by loud noises, concentration, and pushing or pulling with his right arm. Dr. Peeples diagnosed concussions without loss of consciousness on January 12, 2015 and February 1, 2015, post-concussive headaches, subjective memory and concentration problems, and right scapular winging.
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Dr. Peeples recommended an EMG/NCS for right scapular winging and prescribed Depakote to treat Mr. Allen's headaches. (Exhibit 6)
Before Mr. Allen could be seen by an orthopedic surgeon as recommended by Dr. Runde or obtain his nerve studies as recommended by Dr. Peeples, he was injured a third time. On May 5, 2015, a client had become very aggressive and