Based on a comprehensive review of the evidence, including Claimant's testimony and the expert medical opinions and depositions, as well as my personal observations of Claimant at hearing, I find:
1) Claimant is a 24-year-old restaurant server, who has worked for Midamerica Hotels Corporation (Employer) at the Holiday Inn since September 2004. She worked for Employer full time, an average of 8 hours per day for 5 days per week, prior to September 2006. Claimant testified that she generally worked from 5:30 a.m. to 1:30 p.m. during the breakfast and lunch rush periods. However, now she is only working part-time, a couple of days per week, because she just had a baby. She has not worked anywhere else since she began her employment with Employer. Her hourly rate of pay is $\ 2.50 per hour plus tips.
2) Claimant's job duties for Employer generally involved typical restaurant server activities. She said that she would start the day by making coffee in a large coffee
urn. She would then start the process of stocking up the stations for the breakfast rush. This involved putting juice, milk, bread, butter and syrup on a cart and bringing it to the front from the dry storage and the cooler. She would then unload these various items at the waitress station. She would place creamers in the baskets and put the baskets on each table. She then rolled silverware for approximately 64 settings. When guests arrived, she would serve them their food and then bus the tables after they were finished eating. She testified that the breakfast rush ran from approximately 6:00 a.m. to 8:00 or 9:00 a.m. After the breakfast rush was over, she would start putting everything away to get ready for the lunch rush, including wiping tables and other activities. She did not perform any dishwashing, but she did have to take the dirty dishes back to the kitchen on a tray so that they could be washed. Claimant testified that she carried the trays with her left hand flat and her right hand holding it up on the side to provide support. She testified that lunch usually consisted of serving salads, soups, etc. to the "bridge ladies" who came to the restaurant, ate and played bridge.
3) On cross-examination, Claimant admitted that the volume of customers she has varies from day to day. She described a typical day as waiting on approximately 80-90 customers. She testified that a slow day was approximately 60 customers. She estimated that 40-50 % of each workday involved carrying the trays to and from the tables, and about 20 % of each workday was rolling silverware. She estimated that over the course of the day, she might roll anywhere from 250-300 silverware sets.
4) Claimant testified that she first noticed problems with her hands in September 2006. She said that she was waking up with a tingling feeling from her palm up into her first two fingers and then she would also notice some pain that traveled up the arm into the neck.
5) Claimant testified that she reported her hand symptoms to Employer and she was eventually sent to the doctor. The only time she missed work for her hand symptoms was when she was sent to the doctor. She described her symptoms as constant since September 2006, and she testified that she had more trouble with the left hand than the right hand.
6) In terms of other injuries or accidents she has had, Claimant testified that she fractured her left wrist when she was nine or ten years old. She said the wrist was casted, but she had no other treatment for it since the cast was removed. Claimant admitted that she was involved in a motor vehicle accident in March 2009, but she denied that she had ever been involved in such an accident before that time. She testified that she received treatment for her neck for whiplash at the hospital the night of the accident, but that was all the treatment she received for the accident. Claimant admitted that she is on Medicare for disability related to ulcerated colitis. She has treated for this condition since she was 13 years old. She testified that she takes regular medication, sulfasalazine, an anti-inflammatory, to treat her ulcerated colitis.
7) Claimant was examined by Dr. R. Evan Crandall (Exhibit 1) at Employer's request on October 17, 2006. Claimant provided a history of the onset of her bilateral hand and wrist complaints a couple of months prior to the examination, with a worsening
of those complaints on September 15, 2006. Claimant reported her complaints as night numbness, numbness during the day, a burning feeling in the hands, and pain into the neck and upper back. She reported that it bothered her to drive and hold the phone. She provided a consistent history of her work activities for Employer and of her past medical history. On physical examination, Dr. Crandall found a positive Phalen's test bilaterally, an equivocal provocative test bilaterally, and negative Tinel's and Finkelstein tests bilaterally. Dr. Crandall recommended a nerve conduction study to determine whether or not she has a peripheral nerve compression syndrome, but noted that even if she is shown to have carpal tunnel syndrome, "The information she provided about her job does not support her case as being work related." Dr. Crandall wrote, "A server position in a restaurant does not have enough physical activity to be an ergonomic risk factor to cause carpal tunnel syndrome. This type of position has been analyzed many times. NIOSH guidelines require lifting of 10,000 pounds per day. Typically, waitresses lift between 1,000 and 1,500 pounds per day. This is the equivalent of the first 5 to 10 minutes of a workout at a gym for exercise." He noted that carpal tunnel syndrome is a "common disease" and she is capable of working without restrictions.
8) In Dr. Crandall's next report dated December 5, 2006 (Exhibit 1), he noted that Claimant had undergone the nerve conduction study that same date performed by Dr. Daniel Phillips and it showed that Claimant had "severe carpal tunnel syndrome on both sides." It also showed evidence of mild ulnar neuropathy across the left elbow. He wrote that the level of carpal tunnel syndrome suggested that it had been present for a long time. He characterized it as "unusual" for this to exist in a person Claimant's age, and noted that it is "extremely uncommon" for a person in a waitress position to claim a repetitive motion injury, because they do not perform enough lifting. He recommended bilateral carpal tunnel releases to treat her condition, but did not recommend surgery for the elbow. He again noted that he did not think this was a work-related condition.
9) Claimant was examined by Dr. Bruce Schlafly (Exhibit A) at her attorney's request for an Independent Medical Examination on March 12, 2007. According to the doctor's report, Claimant's hands were fine until September 2006 when she gradually began to notice pain and numbness, left worse than right, which she reported to her manager. Claimant provided a consistent history of her work activities as a server for Employer, as well as of her prior medical conditions and injuries. Claimant reported pain and numbness in both hands, especially with lifting, carrying trays or serving meals, and also reported that her hands wake her up at night. The physical examination revealed good range of motion in the wrists, with a negative Phalen's test bilaterally, a positive Tinel's sign over the left wrist, but a negative Tinel's sign in the right wrist. Claimant demonstrated decreased sensation to the pinwheel in the index fingers, particularly the left index finger, but two-point discrimination at the fingertips was normal.
10) Dr. Schlafly provided a primary diagnosis of left carpal tunnel syndrome. He also found that Claimant had right carpal tunnel syndrome, but it was not as severe as the left side. He recommended a left carpal tunnel release, and further recommended reevaluation of the right wrist for possible right carpal tunnel release after the surgery
on the left had been completed. Dr. Schlafly opined that Claimant's repetitive work for Employer as a server and waitress was "the substantial and prevailing factor in the cause of her bilateral carpal tunnel syndrome, and in the need for treatment."
11) In his final report dated March 16, 2007, Dr. Crandall (Exhibit 1) wrote that he had reviewed the ergonomic job analysis performed by St. John's Mercy Sports \& Therapy on January 18, 2007. Dr. Crandall felt that Claimant's job, as portrayed in the report, does not support Claimant's case being a work-related hand-intensive position that would be able to cause or contribute to carpal tunnel syndrome. Therefore, he opined that Claimant's job was neither the prevailing factor nor a substantial factor in the cause of her carpal tunnel syndrome.
12) Claimant took the deposition of Dr. Bruce Schlafly (Exhibit A) on June 11, 2008 to make his opinions in this case admissible at trial. Dr. Schlafly is a board certified orthopedic surgeon with added qualifications in surgery of the hand. He examined Claimant one time at the request of Claimant's attorney and provided no treatment. Dr. Schlafly testified consistent with his medical report and the opinions contained therein that have already been summarized above. He characterized her work activities for Employer as hand-intensive. He testified that he believed Claimant's hand-intensive, repetitive work activities for Employer were the prevailing factor in the development of her bilateral carpal tunnel syndrome, worse in the left than the right, and in the need for the treatment he had recommended for her wrists.
13) On cross-examination, Dr. Schlafly agreed that carpal tunnel syndrome is more common in women in the 40 to 60 year old age distribution, and that sometimes prior traumas could result in carpal tunnel syndrome.
14) Employer took the deposition of Dr. R. Evan Crandall (Exhibit 1) on August 5, 2008 to make his opinions in this case admissible at trial. Dr. Crandall is board certified in plastic surgery with a hand certification. Dr. Crandall testified consistent with his medical reports and the opinions contained therein that have already been summarized above. He noted that prior to his examination of her on October 17, 2006, her only treatment for her hand complaints had been wearing a brace at night. He agreed that the significant findings on his physical examination of her included a positive Phalen's test, an equivocal provocative test and a negative Tinel's sign bilaterally. He found normal range of motion and strength. He further confirmed that based on the OSHA/NIOSH guidelines for what they consider risk factors for carpal tunnel syndrome, her server position would not be able to cause carpal tunnel syndrome. Dr. Crandall testified that the results of the nerve conduction study confirmed severe carpal tunnel syndrome, which he opined you could not get in a year or two. He believed her problem was present for a longer period of time. He testified that the studies suggested her carpal tunnel syndrome was not only not work related, but it pre-existed her employment for Employer. Dr. Crandall testified that based on the results of his examination of Claimant, the diagnostic study, the job analysis, and his previous experience, Claimant's job was not the prevailing or substantial factor in causing her carpal tunnel syndrome. There was no crossexamination of Dr. Crandall on the causation issue from Claimant's counsel.
15) Claimant testified that she became pregnant in March 2008 and she delivered her baby on December 18, 2008. She denied any diagnosis of, or treatment for, diabetes or thyroid disease. She testified that she was 5 feet 5 inches tall and weighed approximately 180 pounds. In terms of hobbies prior to September 2006, Claimant testified that she went shopping, but really not much else.
16) Claimant described current complaints of tingling in the hands, waking up at night with the hand complaints, and feeling pain going up her arm. She described the shooting pain up the arm as constant, but noted that it has only reached the neck a couple of times. She admitted that her symptoms were mainly at night, but she did have some trouble gripping items as well. She testified that she has not seen any physician for her hand or wrist complaints since her examinations with Drs. Schlafly and Crandall. She was asking for medical treatment for her wrists to alleviate these complaints.