Employee was born on November 23, 1959, and was 55 years old at the time of the hearing. She worked at the State of Missouri Department of Transportation as an Administrative Technician. Employee has been an employee for Employer for approximately ten years, in which she performed clerical tasks and data entry work. At the time of the hearing, Employee was in charge of handling and processing property claims concerning damage to Department of Transportation property by the public. Such property claims included damages resulting from motor vehicle accidents or vandalism.
At the hearing and at Employee's deposition (Exhibit L), Employee testified that her job is predominantly a desk job. She was also responsible for conducting a CPR course for other employees. Employee would have to carry paper, teaching supplies, mannequins, books, and TVs at times. However, Employee did not express that she engaged in any frequent heavy lifting while working for Employer beyond her CPR course lifting duties (Exhibit L at 14-15).
Employee expressed that she had multiple large scale data entry projects that would require frequent and significant use of a computer keyboard for approximately eight hours per work day. Employee in particular notes a massive archival project commencing at some point in 2007, in which Employee would have to convert a significant amount of handwritten entries to computer typed entries. Approximately four weeks into the project, on or around September 19, 2007, Employee completed a Workers' Compensation Field Injury Report (Exhibit M) in which she alleged symptoms of pain in both wrists and forearms due to "data entry" and "repetitive typing \& filing" due to "entering archive data" into a computer database. Employee also noted that she attempted to treat her pain condition with Motrin, heat, and ice before completing and filing the Field Injury Report to Employer. Employee also testified that her supervisor would also assign Employee to other tasks requiring significant typing and keyboarding, including converting all handwritten labels to typed labels (Exhibit L at 34).
Employee testified that she was placed on limited duty for approximately three weeks by Dr. Glenn Cooper due to the 2007 archival project (Exhibit L at 36:18-25). Upon returning to full duty, Employee noted that she keyboarded roughly six to seven hours per work day (Exhibit L at 37). Employee continued to work on the 2007 archival project, in addition to her other job duties, from 2007 to 2011. Between 2007 and 2011, Employee expressed that she would at times require over-the-counter anti-inflammatory medication in order to control wrist pain while she slept or typed, or whenever she would experience numbness in her wrists (Exhibit L at 38-39).
On September 22, 2011, Employee completed a second Workers’ Compensation Field Injury Report (Exhibit 1 \& Exhibit N). Employee referenced the 2007 archival project as a source for pain complaints in her right hand and wrist. She stated that she developed pain and numbness in her right wrist and hand which required over-the-counter medication for relief. However, she expressed that her right wrist symptoms progressed to the point where she could not sleep at night, could not engage in self-care tasks like putting on makeup or fixing her hair, could not perform household tasks, and could not perform her job duties.
Employee followed up with Dr. Daniel Phillips on October 11, 2011, due to her right wrist symptoms. Employee underwent an electrical diagnosis and it was her understanding that she showed symptoms of carpal tunnel in her right wrist. Employee further followed up with Dr. Evan Crandall on October 12, 2011. Employee complained of numbness, tingling, and pain in her right wrist (Exhibit H). Even though Dr. Crandall noted that the left upper extremity examination was unremarkable, Employee testified at hearing that symptoms in her left wrist began approximately at the time she made her September 22, 2011 Field Injury Report concerning her right wrist. Employee testified at hearing that Dr. Crandall recommended a right carpal tunnel release in order to improve her condition, and did not inform her that she was at maximum medical improvement for her right wrist condition. Employee also understood that further conservative treatment would not alleviate her right wrist condition. Dr. Crandall allowed Employee to return to full time duty on October 12, 2011.
On November 18, 2011, Employee completed a third Workers’ Compensation Field Injury Report (Exhibit 2 \& Exhibit O). Employee again referenced the 2007 archival project as a source of pain and numbness complaints for her left hand and wrist. She noted that her left hand and wrist became "tender and uncomfortable" following the 2007 archival project. Employee controlled her left wrist complaints "for the most part with limited use, rest, and . . . pain relievers." However, her left wrist complaints progressed to the point where she had issues sleeping at night, performing self-care tasks, performing household tasks, and her ability to keyboard, write, or file at work. She also expressed numbness or burning sensations with respect to her lower left arm and wrist.
Employee, by and through her attorney, filed a workers’ compensation claim with respect to the right wrist (Exhibit E) on January 10, 2012. Employee alleged that she possessed a previous permanent partial disability with respect to a low back injury in the 1970s. Employee, by and through her attorney, filed a workers’ compensation claim with respect to the left wrist (Exhibit F) on January 10, 2012. Employee also alleged that she possessed a previous permanent partial disability with respect to a 1970s low back injury in this claim as well.
Employer referred Employee to Dr. Bruce Schlafly on or around November 14, 2012 for further medical treatment with respect to her hands. She complained of continuing pain and numbness. Dr. Schlafly performed a right carpal tunnel release on November 28, 2012, and a left carpal tunnel release on December 18, 2012. Employee testified that she was off work from November 28, 2012, to December 5, 2012, for the right carpal tunnel release. Employee testified that she was off work from December 18, 2012, to January 2, 2013, for the left carpal tunnel release. Dr. Schlafly released Employee from his care on or around January 2, 2013.
Employee testified at the hearing and her deposition that her wrists are "not a hundred percent" following Dr. Schlafly's surgeries (Exhibit L at 43:17). Employee complained of "[w]eakness, loss of grip, pain, cramps, inability to carry things, inability to pick up [grandchildren], inability to stir anything when cooking" (Exhibit L at 43:21-23), inability to do gardening (Exhibit L at 50), and occasional "all-over numbness." (Exhibit L at 44:24). Employee specified that "occasional" was synonymous with conditions in which she overused her wrist or if she required pain medication on an as-needed basis. At the date of the hearing, Employee used the keyboard approximately six hours per day as opposed to the seven-to-eight hour estimate back in 2007. Employee denied receiving any kind of special accommodations from Employer and attributed the decrease in keyboarding time to the variable nature of her job requirements.
At the hearing, Employee did not provide any testimony with respect to her 1970s low back injury noted on her Claim for Compensation. Employee also testified about a period of neck pain before the primary injury. Employee testified in her deposition that she went to ReStart Rehabilitation Services in Sikeston for approximately four weeks to address her neck issues at an unspecified date. Employee did not have any complaints with her neck at the time of her final visit with Dr. Schlafly in 2013 or at the time of her deposition. Employee did not provide any testimony with respect to any injury besides her alleged bilateral wrist injuries at hearing.
The employee testified that she was first diagnosed with pre-hypertension in 2004, which had been successfully controlled with medication. She also testified that she began to go through menopause in 2001. She also testified that she was diagnosed with Hiroshimoto's disease, which causes an unstable thyroid, in 1979, and that that condition had also been well-controlled with medication.
On November 18, 2011, the employee filed a Field Injury Report for occupational injury to her left wrist based on the fact that she was having similar symptoms in the left wrist as she had on the right wrist, although the symptoms were not as severe.
The employee testified that on or about November 18, 2011, the employer had someone take a 45 -minute video of her at work in which she was asked to show the examples of each type of work that she performed. The tape did not record or reflect how much time she spent doing each task. In addition, the employer put a ghost key counter on her keyboard from November 18 - December 9, 2011. The employee testified that counting the key strokes during that period was not an accurate reflection of her normal work requirements in that most of the contractors she worked with were not working at that time (as they were either out hunting, or not getting jobs because it was the winter season), and this period also covered winter holidays.