The parties stipulated to the following:
- That Claimant was employed subject to the Missouri Workers' Compensation Law;
- That employer was operating subject to the Workers' Compensation Act;
- That notice was given and a claim filed within the time allowed by law;
- That injury by accident occurred in Kansas City, Missouri;
- That on July 14, 2016, Employer, by and through its third-party claims administrator Thomas McGee, L.C., denied Claimant's worker's compensation claim arising from the July 13, 2016 accident;
- That Claimant's Average Weekly Wage is 1,456.18, resulting in a TTD rate and PPD rate of 911.27 and 477.33, respectively;
- That Claimant incurred 27,893.62 in medical expenses for medical treatment which was necessary to cure and relieve the injuries sustained in the July 13, 2016 accident. The treatment obtained was reasonable, necessary, and the charges incurred were customary for the services rendered. In order to satisfy the medical bills, Claimant's health insurer, Aetna, paid 8,765.54 and Claimant personally paid 241.74;
- That due to the injuries sustained in the July 13, 2016 accident, Claimant was placed off work by her treating orthopedic doctor from July 13, 2016 until August 29, 2017.
Issued by Division of Workers' Compensation Employee: Lois McDowell Injury No. 16-051794 2016; 9. That no temporary total disability benefits were paid by Employer; 10. That no hospital or medical expenses were paid by Employer; 11. That the location where Claimant's July 13, 2016 injury occurred is owned and controlled by Employer.
ISSUES The parties requested the Division determine the following issues: 1. Whether Claimant's injuries arose in the course and scope of employment; 2. Whether Claimant's injury arose from idiopathic causes; 3. Whether Claimant sustained any disability and, if so, the nature and extent of that disability as a result of the July 13, 2016 accident; 4. Whether Employer is obligated to pay temporary total disability benefits in the amount of $5,727.98; 5. Whether Employer is obligated to pay for past medical expenses in the amount of $27,893.62; and 6. Whether Employer is obligated to provide future medical care?
EVIDENCE PRESENTED The Employee testified at hearing in support of her claim. Also, the employee offered for admission the following exhibits:
| Exhibit A | Dr. Anne Rosenthal's Report and Medical Records |
| Exhibit B | Medical Bill Summary and Invoices |
| Exhibit C | Photograph of Door |
| Exhibit D | Photograph of Door |
| Exhibit E | Photograph of Door |
| Exhibit F | Photograph of Elevator and Door |
| Exhibit G | Photograph of Door |
| Exhibit H | Photograph of Door and Elevator Entryway |
| Exhibit I | Photograph of Door |
| Exhibit J | Photograph of Outside |
Issued by Division of Workers' Compensation
Employee: Lois McDowell
Injury No. 16-051794
| Exhibit K | Photograph of Outside the Door |
| Exhibit L | Photograph Outside Entryway |
| Exhibit M | Photograph Outside of Entryway |
| Exhibit N | Photograph |
| Exhibit O | Saint Luke's - Employee Injury/Illness Report |
| Exhibit P | MO DOL - Report of Injury |
| Exhibit Q | Earnings History |
| Exhibit R | Thomas McGee, LC Insurance - Denial Letter |
The parties stipulated to the admission of Employee's exhibits which were received and admitted into evidence.
The Employer offered no witnesses at hearing. The Employer offered the following exhibits:
| Exhibit 1 | Deposition of Lois McDowell |
| Exhibit 2 | Certified Records of Dr. Gurba |
| Exhibit 3 | Narrative Report of Dr. Lingenfelter |
| Exhibit 4 | Incident Report dated 7-14-16 |
All of Employer's Exhibits were received and admitted into evidence.
**Background and Employment**
Claimant, Lois McDowell, works as a chemist at the St. Luke's Hospital plaza campus in Jackson County, Missouri. Ms. McDowell has worked for this employer for over 46 years consecutively.
Ms. McDowell is 68 years old. She is a widow and lives by herself in a home in Kansas City, Missouri. Ms. McDowell obtained a bachelor's degree in Biology in 1971, completed a 12 month internship thereafter, and has been working at St. Luke's Hospital ever since.
Ms. McDowell's title at St. Luke's is a Clinical Lab Scientist 1. Her job requires her to test specimens in a chemistry lab. Physically, this requires her to handle hundreds of vials of blood and other fluids throughout the course of a day. In a single day, Ms. McDowell testified that she may handle and test as many as 400 specimens. This requires her to uncap vials and load them into machines for testing. In addition, Ms. McDowell is also required to load reagents into the testing machines and calibrate the machines. The reagents are contained in foil packaging that must be torn open. Once the testing on a given set of specimens is complete, the used vials, contained on a carrousel of 72 vials, are dumped into a biohazard waste barrel.
Ms. McDowell typically works 40 hours per week at St. Luke's Hospital. She works eight hours per day, five days per week. Typically, her work shift begins at 3:00 p.m. and ends at 11:30 p.m. and includes a 30 minute lunch break.
**The Parking Garage where Employee's Injury Occurred**
The parking garage at issue is the largest parking structure on the St. Luke's Hospital—
5
Issued by Division of Workers' Compensation
Employee: Lois McDowell
Injury No. 16-051794
Plaza campus. Ms. McDowell testified that she counted the number of spaces and over 840 parking spaces exist in the structure for employees. The parking structure is on the southern end of the hospital campus.
The parking garage at issue is for employees of St. Luke's Hospital only. In order to enter the garage by car, a badge is required to open a security gate. Likewise, to enter the doors leading to and from the parking garage by foot, employees are required to swipe ID badges to unlock the doors. There are multiple doors for foot traffic on the ground floor of the parking garage and then sidewalks and pathways leading to the hospital and medical buildings from the doors. However, only one door exists on the north side of the parking structure, the side closest to the hospital and the medical buildings where employees work.
Ms. McDowell typically parks on the 4th floor because when she arrives to work the first four floors of the garage are at full capacity. After parking, Ms. McDowell typically descends down an elevator, exits a door on the north side of the parking garage, and walks across a pavilion to the Hospital building where she works. Employee's Exhibits C through M depict the area in and around the door on the north side of the parking structure where her injury occurred.
When Ms. McDowell arrives at work (typically between 2:45 pm to 3:00 pm), it is common to see other employees leaving work who happen to be entering the parking garage as she is going to work. In particular, Ms. McDowell testified that there is a shift change that occurs with engineering employees who typically leave around 3:00 p.m. In the entryway where Ms. McDowell's injury occurred, she testified that around 75% of the time she encounters other employees coming and going as she is exiting the parking garage on foot. On the date of accident, however, she admitted she saw no one within the vestibule and only two other employees appeared outside the entrance to the garage.
Ms. McDowell could identify no structural issues, mechanical issues, damages, substances, liquids or lighting issues with the parking garage on the day of her fall. She was unaware of any code violations or substandard construction aspects of the building. Ms. McDowell has been using this garage as her designated parking spot since before 2013. Ms. McDowell was very familiar with the garage itself and the route to and from the garage outside the hospital to the lab within the hospital. Ms. McDowell continues to use the very same garage in the very same manner as of the date of the hearing.
The parties stipulated that the parking structure at issue and the area where Ms. McDowell's incident occurred is owned and controlled by Employer.
Personal Medical Condition Prior/Subsequent to Accident
Ms. McDowell testified that prior to the date of accident she had been under the medical care of orthopedic specialist Dr. Danny Gurba. Ms. McDowell conceded that she had been in treatment with Dr. Gurba from July 22, 1996 to October 19, 2017.
The records of Dr. Gurba contain extensive records of treatment for Ms. McDowell's lower extremities and both hips. These records reflect ongoing treatment starting back in 2002 extending beyond the July 2016 accident up to March of 2017. In these records, there are indications that employee suffered pain in her hips and knees, problems with her ankles and
Issued by Division of Workers' Compensation
Employee: Lois McDowell
Injury No. 16-051794
problems with limping due to her problems with her hips, knees and ankle. The hip replacements and follow-up care is also contained in the records. There is one entry in February of 2014 indicating she fell on her back due to a slip and fall on ice. She complained of right hip pain as well as having a knot on her lateral thigh.
The claimant testified that even before 2013 her limp caused her to "duckwalk", suggesting she had an apparent uneven gait. The records reflect that even though the claimant had undergone total hip replacement in 2013 on her right side, complications from that surgery and atrophy of the hips due to altered gait caused Ms. McDowell to continue with a severe limp to the point that by early 2016 the claimant was designated a fall risk by the claimant's personal physician, Dr. Gurba. Even after her fall, the claimant continued to be considered a fall risk by this physician. The medical condition affecting the gait of Ms. McDowell continued to worsen until she had left total hip arthroplasty in March of 2017.
The claimant admitted that after the second hip replacement she has finally gotten better, improved her gait and has less pain.
The lower extremity medical conditions including the bilateral hip replacements do not arise out of Ms. McDowell's employment and are medical conditions personal to her.
Despite all of these problems, it appears that Employee only had one falling incident that was over two years prior to her injury on July 13, 2016. This fall was due to a slip and fall on ice and not due to any anatomical problems. There was no evidence of idiopathic falls presented.
Accident
At the time of her injury on July 13, 2016, Ms. McDowell was pulling a two-wheeled cart behind her. The cart contained her purse, her lunch, her medicines, and paperwork related to her work, specifically her work schedule. Ms. McDowell first began using the cart in 2013 following a hip replacement surgery on her right hip. Initially, when she was convalescing from the hip surgery, Ms. McDowell utilized a cane for around a month after returning to work in 2013. It was during this period that her supervisor provided a two-wheeled cart to help her carry items to and from work while using a cane. That was after a discussion between the two as to how to facilitate her getting from her car to her work station with a cane and all of the items she had to carry, including work papers. Her supervisor suggested the cart and supplied it to her as well. Ms. McDowell testified that she only uses the cart to carry items to and from her car at work. Ms. McDowell does not use the cart for anything besides traveling to and from work. After Ms. McDowell stopped using the cane, she continued to use the two-wheel cart.
On July 13, 2016, Ms. McDowell arrived at work. She parked her car in the employer's parking garage on the 4th floor. Ms. McDowell testified that every work day she places her purse, her medicines (which are in a small bag), her lunch, and her work schedule into a bag and then secures it to the two-wheeled cart. Ms. McDowell testified that she is required to bring a lunch every day because the employer only allows 30 minutes for lunch. This does not afford Ms. McDowell enough time to walk to the employee cafeteria, wait in line for food, and return in the allotted time. As such, she brings a lunch every day. Ms. McDowell testified that she prints off her work schedule and places it in her cart so she is reminded what day and time she is required to work and what particular bench she is designated to work during that particular work shift.
Issued by Division of Workers' Compensation
Employee: Lois McDowell
Injury No. 16-051794
In addition to the items that are found in the two-wheeled cart every day, Ms. McDowell also testified that she places other work-related paperwork in her two-wheel cart at various times throughout the year. Ms. McDowell places flu vaccination forms in the cart to haul to and from work. She also places employee evaluation forms and evaluation notes for co-employees in the cart on occasion. In addition, Ms. McDowell testified that she also uses the cart to haul self-evaluation forms to and from work. Ms. McDowell testified that she is not provided time at work to complete these forms, so she prints them off, takes them home and completes them. Then she returns the forms to work in her two-wheeled cart. Finally, Ms. McDowell also testified that once a month continuing education classes are offered outside of her work. She will print off emails containing the dates and times for these courses to take home in her cart. At the time of her injury, Ms. McDowell may have had one of the foregoing pieces of paperwork in her cart as well, in addition to her work schedule, but she cannot specifically recall.
When walking, it was Ms. McDowell's habit to pull her cart directly behind her holding the handle of the cart at or near the center of her low back. She did so to take into account other employees who may have been near when exiting or entering the garage. On the date of accident, Ms. McDowell exited the elevator, positioned her cart behind her, and proceeded to the exit door. As Ms. McDowell was walking through the exit door on the north side of the parking garage, she encountered two other employees that were entering the parking garage after their shifts had ended. One of the employees held the door for Ms. McDowell. The other employee stood directly in front of the doorway next to the other employee, causing Ms. McDowell to take a path to the right immediately after she exited the door in order to let the other employees pass. Due to the congestion and the path Ms. McDowell was forced to take, the wheel of her two-wheeled cart got caught in the door frame. It jerked Ms. McDowell and caused her to fall to the ground injuring her left wrist.
Following her injury, Ms. McDowell provided timely and adequate notice to her Employer. She signed an Employee Injury/Illness Report which recounted Ms. McDowell's stated and signed version of the facts of the case. It reads, "I was pulling my personal 2 wheel luggage bag which contains my purse, lunch and other personal items and an engineer was holding the door open for me and as I walked through (sic) doorway my luggage bag wheels caught door facing. With my artificial right hip replacement, I lost my balance and fell down." (Employer/Insurer's Exhibit 4)
Ms. McDowell's claim for treatment for the left wrist from the employer was denied on July 14, 2016. Ms. McDowell obtained medical treatment on her own.
Medical Treatment
On July 13, 2016, shortly after her fall, Ms. McDowell was first seen by the St. Luke's Internal Medicine group. The treating physician ordered X-rays of the left wrist which revealed a distal radius fracture. Given these findings, Ms. McDowell was referred to an orthopedic surgeon.
The following day, July 14, 2016, Ms. McDowell was seen by Dr. Langford at Rockhill Orthopedics. Dr. Langford reviewed the X-rays, and discussed the intraarticular nature of the fracture with Ms. McDowell. Given the nature of the fracture, Dr. Langford opted to perform an open reduction with internal fixation surgery on July 18, 2016. Post surgically, Ms. McDowell followed up with Dr. Langford and also attended physical therapy at St. Luke's Occupational Therapy. Ms. McDowell was released from treatment on September 27, 2016 by Dr. Langford.
Issued by Division of Workers' Compensation
Employee: Lois McDowell
Injury No. 16-051794
During the course of her treatment, Dr. Langford provided work restrictions and placed Ms. McDowell off work form July 13, 2016 until August 29, 2016.
The parties have stipulated that Employee incurred $27,893.62 in medical expenses for medical treatment which was necessary to cure and relieve the injuries sustained in the July 13, 2016 accident.
Ms. McDowell testified that she continues to suffer from pain, decreased grip strength, and decreased range of motion with respect to the affected wrist. Ms. McDowell identified numerous activities that she now struggles with as a result of her injury, including gripping and handling objects. For instance, Ms. McDowell described great difficulty with zippers, her support stockings, and other items around the home. Likewise, Ms. McDowell also reported difficulty lifting and handling heavy objects due to her wrist. In addition to difficulties in the home, Ms. McDowell also identified several accommodations she had made in the workplace to keep up with the pace of handling, uncapping, and testing hundreds of vials per day. Although she has returned to work, she struggles with gripping the vials and reagents.
This Court finds claimant's testimony credible. In reviewing her medical records her complaints were reasonable and consistent. No doctor claimed she was malingering or exaggerating her injury. Her description of her accident and subsequent treatment was consistent with her medical records. Her live testimony was consistent throughout.
Independent Medical Exams
Employee was evaluated by Dr. Anne Rosenthal on November 1, 2016. Dr. Rosenthal noted that at the time of her evaluation Ms. McDowell was continuing to suffer from radial sided wrist pain. Dr. Rosenthal also noted that Ms. McDowell suffered from reduced grip strength, reduced range of motion for the wrist, and daily swelling of the affected hand. Dr. Rosenthal noted that Ms. McDowell reported daily pain that started at a 2 and intensified throughout the day to as high as a 7 or 8 out of 10 in severity. On physical exam, Dr. Rosenthal performed testing with respect to grip strength that identified over a 50% decrease in grip strength comparing Ms. McDowell's injured hand to her non-affected hand. Dr. Rosenthal noted that Ms. McDowell reported a significant disruption in the activities of daily living as a result of her injury. Dr. Rosenthal concluded that the prevailing factor for Ms. McDowell's medical condition was her work injury and that the medical treatment obtained was reasonable, necessary, and appropriate to cure and relieve the injuries sustained in the July 13, 2016 fall. Dr. Rosenthal opined that Ms. McDowell has a 35% disability at the 200 week level. Dr. Rosenthal also opined that medical should remain open with respect to the implanted hardware.
Employee was also evaluated by Dr. Lingenfelter at the request of Employer on July 19, 2017. Dr. Lingenfelter noted that Ms. McDowell continues to suffer from residual pain over the distal aspect of the incision. Dr. Lingenfelter also noted a decreased range of motion with respect to the affected wrist. Dr. Lingenfelter opined that Ms. McDowell has an 8% disability. Dr. Lingenfelter also opined that medical should remain open with respect to the implanted hardware.
Issued by Division of Workers' Compensation
Employee: Lois McDowell
Injury No. 16-051794