Mickey Snider (Claimant) is a 52-year-old woman with a General Ed Degree (G.E.D.). She received an associate's degree in business at State Fair Community College in 1995. In 1996, she started work for the Center for Human Services (The Center). It was her job to supervise a crew of clients of The Center. The Center allows its clients, all of which have some mental or physical handicaps, to be employed by local businesses to enhance their life skills and self esteem. Claimant was a supervisor of such a crew at Hayes-Wheels. In that capacity, the crews worked in their plant separating and stacking pallets. Claimant drove a forklift, but spent most of her time supervising the clients. She noted that her charges were hard workers but needed to be supervised so that they would not be injured. On March 8, 1999, she was leaving her place of employment when she slipped on an icy patch on the outdoor stairs and fell. As she was falling, she grabbed the handrail and pulled her shoulder, neck, and back. At first her shoulder seemed to be the most severely injured and the most painful. Later, her neck and back exhibited symptoms of injury.
Claimant's supervisor was notified that Claimant had suffered an injury. On the accident report, Claimant's back and shoulder were indicated. (Cl. Exh. A). Further, Claimant testified that the Report of Injury filed with the Division of Workers' Compensation also indicated injury to back and shoulder. (Cl. Exh. O).
Claimant has a history of assorted health conditions. In 1991, she was diagnosed with fibromyalgia. The fibromyalgia caused her to have upper and lower back pain. (Emp./Ins. Exh. 1, pp1-2). Claimant had a history of lower back pain and headaches dating back to 1997. (Id. at pp3-6; Emp./Ins. Exh. 2, pp1-2).
Prior to the March 1999 injury, Claimant had various treatments for pain in her back and her pre-existing condition of fibromyalgia. Subsequent to the March 1999 injury, she also suffered falls and strains that would not qualify for coverage under workers' compensation. The pain and disabilities of Claimant prior to the March 1999 injury were not significant enough to force her to abandon her emplo