Based on the testimony of Rachel Hannan ("employee"), the testimony of Dr. David L. Kaelin, and the medical records and evidence admitted, I find as follows:
At the time of the hearing, the employee was 26 years old and currently a resident of Ullin, Illinois. The employee is a high school graduate and has also earned an associate's degree in dental technology from Southern Illinois University-Carbondale in May of 2005. Her past work experience includes employment at Donnell Dental Lab in St. Louis, Missouri in 2006 and at Community Health and Emergency Services, Inc. in Cairo, Illinois in 2007.
In August 2007, the employee was hired as a dental assistant by David L. Kaelin, D.M.D., P.C. DBA Kaelin Dental Group ("employer"). As dental assistant for the employer, the employee's duties included sterilizing instruments, setting up rooms for patients to be seen, assisting the doctor in procedures, tearing down rooms post-procedure, and doing lab work such as making retainers and crowns. Additionally, she was expected to do general daily tasks of maintaining the office, taking out the trash, vacuuming, and cleaning.
The employer's office building has a main floor on the ground level and a basement downstairs. On the main floor are the treatment rooms, a conference room, a sterilization room, two office rooms, front desk and patient lobby. In order to get to the basement, there is a set of stairs (Employer-Insurer Exhibits 1, 2 \& 4). The stairway is divided into two different sections by a small landing area halfway down. After the landing, the stairway changes direction but continues with steps down to the basement. In the basement of the office, there are two locker
rooms with bathrooms, a conference room, a break room with a kitchenette, and a storage room. The stairway leading down to the basement is covered in commercial-type carpet (Employer-Insurer Exhibit 2 \& 4). It is the same carpet that is throughout the ground floor of the office. It is a short hair carpet that is not looped, with individual fibers attached to the mat. At the time of the hearing, the employee testified that it is well known by the employees of the employer that the carpet has a tendency to catch one's foot. In the past, the employee and other employees have stumbled and stubbed their toes when the carpet caught their shoes.
All employees are expected to store their personal belongings in their assigned locker in order to keep them out of sight and their workplace clean during employer's working hours. The employer's policy specifically prohibited personal items, such as purses, from being upstairs on the main floor on an employee's desk or at their work station. Additionally, the employee would bring her lunch and eat in the break room on busy days in order to keep a constant flow of patients. The employee would reduce her lunch hour to less than thirty minutes on these days. Although not specifically required by the employer, bringing a lunch and taking an abbreviated lunch break in the break room was allowed and even encouraged by the employer. The employer even notes in its employee handbook that employees may receive a paid lunch break "if the nature of the work makes it impossible for you to be released for a lunch" (EmployerInsurer Exhibit 8, Page 6). On non busy days, the employee was permitted to eat out or bring her lunch. She testified that whether or not she left for lunch or ate in depended on each day's office schedule, which was checked the day before.
In order to assure compliance with most of its policies, the employer also provided each employee with a copy of "General Office Policies" (Employer-Insurer Exhibit 8). Each employee was required to review and sign the back page. In addition to addressing many other issues, the employer's policy with regard to uniforms on page 21 required them to be maintained according to OSHA regulations and prohibited wearing "T-shirts, blue jeans, sandals, open-toed shoes, and shorts". The employer's office manager, Angie Kaelin, also specifically told the employee that she was required to wear Crocs or tennis shoes and no flip flops, sandals, dress shoes, high heels, or open toed shoes. During OSHA training, the employee was told the prohibited shoes were susceptible to infection and injury for instruments. As a result of this policy, the employee wore Crocs during her employment with the employer. At the time of the hearing, the employee further testified that she did not wear Crocs outside of her employment.
In addition to all its other policies, the employer required the employees to attend a morning meeting at 6:50 a.m. which was ten minutes before patients were seen. At these meetings, they would discuss the day's agenda and items of concern. Employees were expected to clock in prior to the meeting. On March 27, 2008, the employee arrived at the employer's office prior to the morning meeting. She had a key to the door and the alarm code as contemplated on page 22 in the Office Security section of Employer's "General Office Policies" (Employer-Insurer Exhibit 8). According to the employee, she arrived that morning at her typical time around 6:45 a.m. and other employees arrived just about the same time. She then unlocked the doors, turned off the alarm and turned on the lights. According to the Dr Kaelin, he arrived around 6:00 a.m. turned off the alarm, turned the lights on, and turn