Missouri Court of Appeals, Eastern District / Nov 21, 2023
Cortney Anderson, et al., Respondents, vs. Titlemax of Missouri, Inc., Appellant.
Cortney Anderson and other plaintiffs sued TitleMax of Missouri, Inc., alleging various violations related to loan agreements. TitleMax appealed the circuit court's judgment overruling its motion to compel arbitration. The appellate court affirmed the circuit court's judgment, holding that an American Arbitration Association (AAA) letter, which declined to administer claims between TitleMax and its consumers due to non-compliance with AAA policies, authorized the plaintiffs to pursue their claims in the circuit court.