Missouri Court of Appeals, Eastern District / Nov 21, 2023
Cynthia Arteaga, et al., Respondents, vs. Titlemax of Missouri, Inc., Appellant.
Cynthia Arteaga and other plaintiffs sued TitleMax of Missouri, Inc., alleging various violations related to loan agreements. TitleMax moved to compel arbitration, but the circuit court denied the motion. On appeal, the Eastern District affirmed the circuit court's judgment, holding that a letter from the American Arbitration Association (AAA) authorized the plaintiffs to submit their claims to the circuit court because the AAA had previously declined to administer TitleMax arbitrations due to the company's non-compliance with consumer rules.