Missouri Court of Appeals, Eastern District / Nov 21, 2023
Jamie Brizendine, et al., Respondents, vs. Titlemax of Missouri, Inc., Appellant.
Jamie Brizendine and other plaintiffs sued TitleMax of Missouri, Inc. regarding loan agreements, and TitleMax moved to compel arbitration. TitleMax appealed the circuit court's denial of its motion to compel arbitration. The Eastern District affirmed the circuit court's judgment, holding that an American Arbitration Association (AAA) letter, which declined to administer claims between TitleMax and its consumers due to TitleMax's failure to comply with AAA rules, authorized the plaintiffs to pursue their claims in the circuit court. The court's decision was governed by the analysis in a companion case.