Judith Brown, et al. Missouri Cases

Plaintiffs sued TitleMax alleging various violations related to "title loan" agreements. TitleMax moved to compel arbitration, which the circuit court denied. On appeal, TitleMax argued the circuit court erred because valid arbitration agreements existed and some agreements contained delegation clauses. The appellate court affirmed the circuit court's judgment, holding that an American Arbitration Association (AAA) letter, which declined to administer claims between TitleMax and its consumers due to TitleMax's non-compliance, authorized the plaintiffs to submit their claims to the circuit court.