Kiaela Bracy, et al. Missouri Cases

Kiaela Bracy and other plaintiffs sued TitleMax of Missouri, Inc., alleging various statutory and contract violations related to loan agreements. TitleMax moved to compel arbitration, which the circuit court overruled. The Eastern District affirmed the circuit court's judgment, holding that an American Arbitration Association (AAA) letter, which declined to administer TitleMax arbitrations due to non-compliance with consumer rules, authorized the plaintiffs to pursue their claims in circuit court. The court found that the AAA Letter applied to these plaintiffs as TitleMax consumers with claims at the time the AAA declined to administer arbitrations.