Missouri Court of Appeals, Eastern District / Nov 21, 2023
Mary Birmingham, et al., Respondents, vs. Titlemax of Missouri, Inc., Appellant.
Mary Birmingham and other plaintiffs sued TitleMax of Missouri, Inc., alleging various violations related to "title loans" and breach of contract. TitleMax moved to compel arbitration, which the circuit court denied. On appeal, the Eastern District of the Missouri Court of Appeals affirmed the circuit court's judgment, holding that the American Arbitration Association (AAA) Letter authorized the plaintiffs to pursue their claims in circuit court because the AAA had declined to administer TitleMax arbitrations due to TitleMax's non-compliance with consumer rules.